Reference

Your Rights and Our Legal Commitments

kokojp99 operates under terms designed to protect your account, your data, and your access — where local law in Indonesia permits. Every policy on this page applies to your use of our lobby, wallet connections via DANA, OVO, or GoPay, and all account activity.

Account TermsPrivacy PolicyCookie UseData RetentionEligible Regions

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DATA AND SECURITY

How We Protect Your Account and Data

Security on kokojp99 starts at the account level. Login sessions use OTP verification tied to your registered contact, and all data in transit is encrypted. We do not sell or rent your personal information. Cookie data is used only for session management and basic analytics — you can adjust cookie preferences from your account settings at any time.

Data Handling

Personal data collected during registration and wallet linking is used only for account operation and regulatory compliance. We do not use it for third-party marketing.

Cookie Policy

We use session cookies to keep you logged in and functional cookies for lobby performance. No tracking cookies are placed without your consent via the cookie banner.

Account Security

Every login triggers an OTP check to your registered number. If you notice unrecognised activity, lock your account instantly from the security tab in settings.

Data Requests

You can request a full export of your stored data or ask us to correct inaccurate records. Submit the request through live chat or email and we will process it promptly.

LEGAL CONTACT PATHS

Reach Us for Legal or Policy Questions

If you have a question about our terms, want to request your account data, or need to report a policy concern, our support team handles these directly. Responses to formal data or legal requests are prioritised and handled separately from general account queries. Reach us through any of the channels below.

Team online

Live Chat

Available around the clock via the chat icon in your account dashboard. Fastest path for urgent account or policy questions.

Email Support

Send formal data requests or legal queries to our support email. We respond to documented requests within the timeframe required by applicable rules.

Account Help Centre

Our help centre covers common policy questions — data access, cookie settings, account closure, and terms updates — with step-by-step answers.

How Our Terms Apply to Your Account

kokojp99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to kokojp99 depends on local law and is available only where regulations in your region permit online gaming activity. When you connect a wallet — DANA, OVO, or GoPay — and complete account registration, you agree to our full terms of service. These terms cover

1
how your personal data is collected, how transactions are logged, and how disputes are handled. We do not share your payment details with third parties outside of the transaction processing required to clear your deposit or withdrawal. Account data is retained for the period required under
2
applicable regulations, after which it is deleted or anonymised. If you access our lobby from Makassar or anywhere else in Indonesia, the same terms apply uniformly. Any changes to these terms are communicated via your registered account contact before they take effect. You can request a
3
copy of your stored data or ask for corrections at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, your data, and how policies apply to your account on kokojp99.

These terms apply to anyone who creates an account and accesses our lobby where local law permits. Eligibility depends on your region and applicable regulations in Indonesia.

Your data is used to operate your account, process DANA, OVO, and GoPay transactions, and meet regulatory requirements. It is not sold or shared with unrelated third parties.

Yes. Contact us via live chat or email with your account details and we will prepare a data export. We handle these requests in line with applicable data protection rules.

Log in, go to account settings, and edit your details directly. For changes to your registered contact or wallet details, verification via OTP is required before the update saves.

After account closure, your data is retained for the period required by applicable regulations, then deleted or anonymised. You can request confirmation of deletion through support.

We notify you via your registered contact before any material change takes effect. Continued use of your account after the notice period means you accept the updated terms.

Your Rights and Our Legal Commitments

How We Protect Your Account and Data

Reach Us for Legal or Policy Questions

Live Chat

Email Support

Account Help Centre

Common Legal and Policy Questions

01 Who do these legal terms apply to?

02 How is my personal data used?

03 Can I request a copy of my stored data?

04 How do I update or correct my account information?

05 What happens to my data if I close my account?

06 How are changes to these terms communicated?

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