Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the kokojp99 lobby.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction & eligibility notice

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TERMS CONTACT

How to Reach Us About These Terms

If a clause in these terms is unclear, or you need to raise a concern about how they have been applied to your account, our support team handles terms-related queries through the channels below. We aim to respond to written queries within one business day.

What These Terms Cover and How They Apply

kokojp99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on kokojp99, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — from your first DANA deposit to each withdrawal request you submit. We may update these terms when

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our services change; continued use of your account after any update means you accept the revised version. Where local law restricts access to online casino services, these terms do not create any right to use the platform — eligibility depends entirely on the laws of your
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region. We aim to keep the terms written in plain language so you know exactly what is expected on both sides. If any clause conflicts with applicable local regulation, that regulation takes precedence. Your account is personal and non-transferable; sharing login credentials or allowing another person
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to operate your account is a breach of these terms and may result in account suspension. For questions about how a specific clause applies to your situation, our support team is available to clarify.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Protect Your Account and Handle Your Data

Your account security and the integrity of your transaction history are central to how we operate. We apply encryption to all data transmitted between your device and our servers, whether you access the lobby on mobile via GoPay top-up or on desktop. Account data is retained for as long as your account remains active and for the period required by applicable regulations after closure. You can request a summary of the data we hold on your account by contacting support in writing.

Data Handling We collect only the account and transaction data needed to operate your wallet, process DANA or OVO transfers, and verify withdrawals. We do not sell your personal data to third parties.

Cookie Policy Cookies are used to keep your session active and remember your lobby preferences. You can manage cookie settings through your browser; disabling them may affect how certain lobby features load.

Account Retention Active account records are kept while your account is open. After closure, we retain records for the period required under applicable local regulation, then delete them from our active systems.

Data Request & Changes To request a copy of your account data, correct inaccurate details, or ask about deletion, contact our support team in writing with your account ID. We process requests within the timeframe local law requires.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account data, and what to do if something is unclear.

Yes. Every transaction processed through your account wallet — including DANA, OVO, and GoPay deposits and withdrawals — is governed by these terms. Payment-specific conditions are noted in the deposit and withdrawal sections.

We may update the terms when our services change. We aim to notify you via your registered account before material changes take effect. Continuing to use your account after the update date means you accept the new version.

After closure, we retain your account and transaction records for the period required by applicable local regulation. Once that period ends, your data is removed from our active systems. Contact support to request details.

Send a written request to our support team with your account ID. We will confirm what data we hold and provide a summary within the timeframe required under local law in your eligible region.

Access to kokojp99 services is only available where local law in your region permits it. These terms do not override local regulation. If online casino access is restricted where you are, these terms do not grant you a right to use the platform.

Reach our support team via live chat inside your account dashboard or by email with your account ID. Players in Makassar and across Indonesia can raise account-specific terms concerns through either channel around the clock.

Terms Conditions That Govern Your Account

How to Reach Us About These Terms

How We Protect Your Account and Handle Your Data

Common Questions About These Terms

01 Do these terms apply to deposits made via DANA, OVO, and GoPay?

02 Can kokojp99 change these terms without notice?

03 What happens to my account data if I close my account?

04 How do I request a copy of the data kokojp99 holds on me?

05 What does 'eligibility depends on local law' mean for my account?

06 Who can I contact if I disagree with how a term has been applied to my account?

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